info@exploitsonline.com | +265 999 955 220
NCHE Accredited Institution
Student Support

How can we help you?

Send us the details of your problem and our administrators will pick it up. You will get a ticket reference straight away, and you can come back at any time to check the progress.

Submit a support ticket

Fields marked * are required.
Enter your name as it appears in your VLE profile.
Must match your student number on the VLE.
Optional — for faster follow-up.
Optional — we will send status updates here.
Minimum 15 characters. Do not include your PIN or password.
Optional — screenshot, receipt or document. Maximum 5 MB. JPG, PNG, GIF, PDF, Office documents or TXT.
For your security we verify your registration number and name against the VLE records, and we limit how many tickets can be submitted from one registration number. This keeps the desk free from automated submissions.
Track an existing ticket

How it works

  1. Fill in the form with your details and describe the problem.
  2. We verify your registration number and name against the VLE records.
  3. Your ticket is automatically assigned to the administrator with the smallest workload.
  4. You receive a ticket reference — use it with your registration number to track progress.

Categories

Course Access
Registration Issues
Payments / Fees
Results
Account / Password
Technical Issue
Other

Urgent matters

For examinations, deadlines or payment clearance that close today, please call the registry office directly on +265 999 955 220 or email info@exploitsonline.com.

Include your registration number and the reference of any ticket you have already raised.